HLTH-901

Course Number

HLTH-901

Course Name

Org Change in Healthcare

Course Credits

1.50-

Description

’Healthcare is among the most complex and dynamic industries in the United States. It is characterized by: changing demographics, health conditions and consumer wants and needs; continuous innovation in programs, services, treatments, technology and delivery systems; increasing complexity of care; intense competition among some providers, and mergers and affiliations among others; increasing shortages of key personnel; rising costs; mounting pressure to deliver quality care and manage costs; changing laws, regulations and payment systems; 47 million Americans without health insurance, resulting in disparate levels of service accessibility and quality; and a growing movement to make health insurance available and affordable for more Americans. In such an environment of challenge and change, healthcare leaders and managers must be able to understand current reality, anticipate the future, and continuously design and implement change. Healthcare organizations must be ?change-able? ? i.e., equipped with the orientation, skills and approaches to manage change across a wide range of leadership, management and service delivery dimensions. Accordingly, this course enables students to: (1) examine key external and internal forces for change that face healthcare organizations, and (2) begin to develop the orientation and skills to envision, design, lead, and implement change in healthcare organizations. Drawing on theory and case studies of organizational change, the course covers such topics as: the nature of organizational change; why the ability to create desired change is so important; key external and internal factors that require healthcare organizations to change; aspects of healthcare organizations that support and resist change; designing and implementing successful and lasting change; sources of greatest leverage for achieving desired change; and key requirements for success. Key Questions to be Answered 1.What is organizational change? 2.Why is the ability to create desired change so important? 3.What are key external factors that require healthcare organizations to change? 4.What are key internal factors that require healthcare organizations to change? 5.What aspects of a healthcare organization may be supportive of desired change? 6.What aspects may resist and impede desired change? 7.What steps can healthcare organizations take to design and implement successful and lasting change? 8.Where is the greatest leverage for achieving desired change? 9.What are the key requirements for success? ’


	HLTH-901 Course Number HLTH-901 Course Name Org Change in Healthcare Course Credits 1.50- Description ’Healthcare is among the most complex and dynamic industries in the United States. It is characterized by: changing demographics, health conditions and consumer wants and needs; continuous innovation in programs, services, treatments, technology and delivery systems; increasing complexity of care; intense competition among some providers, and mergers and affiliations among others; increasing shortages of key personnel; rising costs; mounting pressure to deliver quality care and manage costs; changing laws, regulations and payment systems; 47 million Americans without health insurance, resulting in disparate levels of service accessibility and quality; and a growing movement to make health insurance available and affordable for more Americans. In such an environment of challenge and change, healthcare leaders and managers must be able to understand current reality, anticipate the future, and continuously design and implement change. Healthcare organizations must be ?change-able? ? i.e., equipped with the orientation, skills and approaches to manage change across a wide range of leadership, management and service delivery dimensions. Accordingly, this course enables students to: (1) examine key external and internal forces for change that face healthcare organizations, and (2) begin to develop the orientation and skills to envision, design, lead, and implement change in healthcare organizations. Drawing on theory and case studies of organizational change, the course covers such topics as: the nature of organizational change; why the ability to create desired change is so important; key external and internal factors that require healthcare organizations to change; aspects of healthcare organizations that support and resist change; designing and implementing successful and lasting change; sources of greatest leverage for achieving desired change; and key requirements for success. Key Questions to be Answered 1.What is organizational change? 2.Why is the ability to create desired change so important? 3.What are key external factors that require healthcare organizations to change? 4.What are key internal factors that require healthcare organizations to change? 5.What aspects of a healthcare organization may be supportive of desired change? 6.What aspects may resist and impede desired change? 7.What steps can healthcare organizations take to design and implement successful and lasting change? 8.Where is the greatest leverage for achieving desired change? 9.What are the key requirements for success? ’