Final Draft -- Support > Retrieve Customer Number

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Retrieve Customer Number or Check
Registration Status

In the field below, enter the email address with which you would have registered your software and click "Submit." If you are registered, your Customer Number will be emailed to you. If you are not yet registered, click HERE to reach the registration page.

Please note that using this Customer Number request form does not address activation issues. It simply sends an email containing the registered user’s Customer Number to his or her email address. If you need help with activation, please start a ticket via chat, email, or by calling our free activation line, 818-789-6281 9AM-5PM M-F PST.

Help with Updating your product

Need to find your current product's version number?
for Final Draft

You will need your customer number to download updates or to get technical support. Need to find your customer number?
for Final Draft
for Final Draft AV

Registered but forgot your customer number?
Receive it by email

Upgrade your software

Using an older version of our software? Upgrade today at a discount!

Upgrade to Final Draft 7

Upgrade to Final Draft AV 2.5

Request a CD

If you're registered and need a Final Draft 7 or Final Draft AV 2.5 installer CD, we will mail one to you at no charge.

Complete the online request